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Improving Business Functionality

There is no magic formula to every business's success. But there are some actions that can be taken by the business owners to increase productivity, improve staff morale, ensure your existing customers are satisfied and obtaining new customers.

I would always advise businesses to consider implementing one or more management systems. There is misconception that ISO Certification is only applicable, available and achievable by large organisations. This is far from reality. It is actually much easier, quicker and cheaper to implement and maintain ISO Standards within smaller organisations. The cost of Certification itself, from the Certification Body such as BSI, depends upon the size of your company, i,e. the number of employees and the number of locations.

Both customers and employees like to see that a company documents its Operational Processes. This helps employees with their day-to-day tasks and makes it easier for customers/partners to audit. The requirement to have documented procedures is stated in Management Systems, such as ISO 27001 Information Security, ISO 9001 Quality, ISO 14001 Environment and ISO 45001 Occupational Health & Safety.

Another misconception is that achieving ISO Certification is a very lengthly process, which requires a lot of internal resources. This is incorrect. Organisations are able to engage an independent consultant, such as ourselves, who will help to guide and assist the business through the whole process of the certification.

If you have ongoing Company issues, such as poor staff retention, data breaches, customer loyalty, difficulty in finding new customers, quality issues, concerns about environmental impact, staff welfare and any other concerns, please get in touch with us for a free consultation. We will find the best solution for your business.

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